Amazing Feedback

At Custom Insurance Solutions, we exceed expectations.

A culture of doing the right things.

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Anyone can promise great service, but not everyone can deliver it. At Custom Insurance Solutions, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

Highly Rated

The reviews on this page are just a small sampling of our over 65 five-star reviews from happy and satisfied clients. Check out some more on Google and Facebook, or get a quote today to see why our clients love working with us for yourself.

Google ReviewsFacebook Reviews

“You make it beyond easy to deal with my insurance and I trust that I’m getting the best rates. Love the fast response time when I have questions or issues!”

– Aubrie R.

“Cards, kindness, personal calls and checking back when we have had issues going on. You have fabulous customer service!”

– Rebecca F.

“The relationship feels very personal which is nice because you don’t feel like another number. They always take care of things when you have questions or concerns. Very good with getting things done in a timely matter.”

– Michael D.
Read More 5-Star Reviews

They're always reachable anytime of day and are helpful with suggestions to save us money.

Mitchel B.

I appreciate how every time I call, I get a quick response, a knowledgeable answer, and a warm hello.

Seneca M.

They have always been quick to respond to any communication that I send, and I feel they have been proactive in finding the very best deal for my family.

Jared R.

They make it beyond easy to deal with my insurance, and I trust that I'm getting the best rates. Love the fast response time when I have questions or issues!

Aubrie R.

I’ve never actually met Ben face to face, but when we chat, it feels like we’re old friends. It’s like he actually cares about my family and what’s going on for us. He’s always on top of the best coverage for the best price and is quick to respond to any questions I have.

Joshua T.

Ben and his staff are fantastic! They're friendly, knowledgeable, and made sure we knew all our options to find the right policies for our situation. I love that they're always quick about responding. I highly recommend Custom Insurance Solutions for all your insurance needs.

Kristen C.

Easy, seamless processes. When we didn’t have time or resources to navigate home insurance, you guys did all of that for us. It was nice to have one less thing to stress about and know it was being taken care of!

Cara S.

Ben always eagerly goes the extra mile when we need him to. We have never been able to find coverage at a lower cost on our own, and he compares coverage providers whenever we ask him. Awesome agency!

Megan W.

I've been with Custom Insurance for many years. The CIS team has always been responsive, and I feel that they've been able to provide the coverage I need at a reasonable price. I've referred friends who also ended up going with CIS as their insurance agency.

Andrea A.

Great customer service! Always so prompt to call back or take calls, even after hours. The thing I love most, though, is that I always feel they have my best interests at heart. They really go out of their way to find insurance that fits my situation and price range.

Blanche C.

I feel this insurance agency is very easy to work. If you have any questions or claims, they are always following up in a very timely manner to make sure everything is taken care of. Happy customer!

Hilary A.

I just love that any time I call with questions or concerns, you all are on top of it and have answers for us as fast as possible.

Desiree C.

The relationship feels very personal which is nice because you don't feel like another number. They always take care of things when you have questions or concerns. Very good with getting things done in a timely matter.

Michael D.

I’m looking for an insurance agency that does the heavy lifting for me. I want to have great insurance and never think about it. I think I’ve found that with Custom Insurance.

Markus S.

Very attentive to needs and informative about options. Custom Insurance Solutions calls every year to make sure we have the best deal.

Sembur C.

They find great deals and provide lots of communication!

Susanna P.

I have never felt so supported by an insurance agency! I really appreciate all the hard work put into making sure I’m getting the best deals and the most coverage.

Jennica B.

Very friendly and efficient. Quick to reply and easy to work with. Thank you for your excellent customer service.

Shane J.

Quick response and able to get information quickly!

Melissa T.

We have always had quick and courteous response to our questions, and our premiums have always been competitive.

Claudia O.

I have known Ben for years and have referred many friends and family to him with amazing results. I am always confident that my friends and family will be taken care of!

Steven B.

You have been great to work with, and I love the low rates you've provided to me by giving me credit for my low risk status. Much appreciated.

Allison J.

You guys shop around for the best deal, and I always seem to be able to get ahold of you guys whenever I have questions or need to make policy changes. You're able to answer my questions instantly or get back to me quickly. You've done a great job for me.

Carson G.

You are always there to help and answer any questions we have or help with insurance issues. Your kind help is very assuring.

Thomas W.

Cards, kindness, personal calls, and checking back when we have had issues going on. You have fabulous customer service!

Rebecca F.
About Our Agency - Smiling Portrait of the Custom Insurance Solutions Team in the Waiting Area Lobby

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